Ms Carlien Serfontein

Registered Counselor

“I welcome my clients with unconditional acceptance; meeting you at the point in your unique mental health journey, within your process, and at your pace.”

About Me

I believe meaningful change blossoms when you feel truly heard and accepted. We'll work together to explore your unique journey, moving at your comfortable pace. My aim is to create a confidential space where you can openly voice your experiences without judgment. This gentle, client-led approach suits those seeking a deeply supportive partnership. Together, we can understand yourself better and find a path forward.

Approach

You’ll notice sessions move at your rhythm, beginning with simple, curious questions and steady reflections that honour what you bring. In Stellenbosch and online, in Afrikaans or English, I keep the environment calm and practical so we can focus on what matters between meetings as well as in them. We gently explore patterns—how trauma, grief, anger or relationship themes show up—using conversation, grounding and small experiments to try different ways of relating. This approach suits adolescents and adults seeking thoughtful, empathetic support.

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Basic Information

Stellenbosch, South Africa

In-person & Online

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Services

Services Offered:

Counseling
A form of talk therapy providing a safe, confidential space to explore feelings, thoughts, and behaviours with a trained professional.
Learn more about Counseling
Personal Development
The ongoing process of self-awareness, self-improvement, and reaching one's potential, pursued not because something is wrong but to live more fully.
Online Therapy
Therapy sessions conducted over video call, phone, or secure messaging, using the same professional methods delivered remotely.
Learn more about Online Therapy
Psychoeducation
Structured information provided about a mental health condition (what it is, why it occurs, and what strategies can help) as part of the therapeutic process.
Learn more about Psychoeducation
Relationship Counseling
Counselling for couples or partners focused on improving communication, rebuilding trust, and strengthening emotional connection.
Individual Therapy
One-on-one therapy sessions between a client and a therapist, focused on that person's specific concerns and goals.
Learn more about Individual Therapy

Works With:

Adolescents
Adults
Couples
Families
Groups
Individuals
Parents

Area of Expertise

Scope of Practice:

Relationship Issues
Difficulties in romantic relationships, including communication problems, trust breakdowns, conflict patterns, or uncertainty about the relationship's future.
Learn more about Relationship Issues
Adolescent Therapy
Therapy designed for teenagers, using age-appropriate methods to address issues like anxiety, identity, peer pressure, and family conflict.
Learn more about Adolescent Therapy
Anger
An intense emotional response to perceived threat, injustice, or frustration that, when persistent or uncontrolled, can damage relationships and well-being.
Learn more about Anger
Grief & Loss
The emotional, physical, and psychological response to the death of a loved one or another significant loss.
Learn more about Grief & Loss
LGBTQI+ Support
The unique psychological experiences of LGBTQI+ individuals, including identity exploration, coming out, discrimination, minority stress, and relationship dynamics.
Identity Issues
A person's sense of who they are, including their values, beliefs, roles, and self-perception, and the distress that arises when this sense is unclear, fragmented, or negative.
Trauma
The lasting psychological impact of deeply distressing events, such as violence, abuse, accidents, or disasters, that overwhelm a person's ability to cope.
Learn more about Trauma
Trauma Therapy
Therapeutic approaches specifically designed to help people process and recover from traumatic experiences.
Learn more about Trauma Therapy